Monday, February 15, 2010

Unleashing The Asian Brand Potential

In the next 10 years, a rapid changing landscape will emerge in Asia where the opportunities for Asian companies to benefit from branding efforts will be larger than ever before. The growing emphasis on better financial value creation, competitiveness and differentiation through brand equity will move up the boardroom agenda. Brand leadership will become one of the most prominent management issues in Asia Pacific.

But before this new momentum shift can take place, changes are necessary. Asian companies and their management teams need to undertake 5 important steps to unleash and reach their untapped potential.

First, mindsets and practices need to change in the Asian boardroom. A complete shift in the way Asian boardrooms think of branding is needed: from a tactical view to a long-term, strategic perspective, from fragmented marketing activities to totally aligned branding activities, from a vision of branding as the sole responsibility of marketing managers to branding as the most essential function of the firm led by the boardroom.

Second, this new perspective must be steeped into a more acute perspective on the consumer behaviour patterns. Asia is not a homogenous entity. Even more importantly, Asian countries are more and more traversed by cultural flows permeating the region: cinema, music and fashion trends that are present extend beyond national borders to capture the imagination of millions. Branding and brands do not operate in vacuum, but are closely linked to developments in society, to people and to cultures.

Korean cosmetic firm Amorepacific and its 10 different brands is a great example of how Asian firms can create and sustain brands based on their own cultures instead of just replicating already established global brands. The Korean wave has paved the way for Korean firms to expand their brands across the region.

Third, managers wanting to succeed in Asia need to abandon the idea of an oriental Asia of the past. Asian consumers are all vying for an Asian type of modernity that has nothing to do with colonial imagery.

The trick is to balance legacy and vintage with modernity and contemporary edge. Think of the growth of Hong Kong-based fashion brand Shanghai Tang, and how the firm has built a strong franchise on its modern interpretation of Chinese culture.

Fourth, to create iconic brands, Asian managers will have to become trendsetters. The perspective is that, in order to be successful, Asian brands need to capture the spirit of the region, but they also need to lead the way by creating that spirit. It is therefore important that

Asian firms spend more on innovation, design and technology to become trendsetters. They are forced to move up the R&D value chain and to develop their own Intellectual Property and trademarks.

Finally, this shift can be achieved only if everybody in the company is convinced by the power of branding and if all strategies and actions are aligned around the brand. This must be led by the Asian boardroom, its CEO and executives.

Brand equity is the new asset in Asia
Branding enhances shareholder value, it can become a catalyst for better leadership, it enables to drive a shared vision throughout the organization, and it can help to balance short- and long-term perspectives and performance.

Brands can also help to recruit and maintain better talent, and it can expand a company's market reach and growth potential. The strengths of the Samsung and LG brands have made it easier to recruit and maintain global talents.

Complacency is the enemy of strong brands. The strongest brands are focusing heavily on innovation and quality in all aspects of their operations and maintain consistency. Banyan Tree and Starbucks never advertised but used many of the other customer touch points to create strong customer experiences, so the customers became brand ambassadors for the brand and helped the brands to grow.

The business landscape is changing almost every day in every industry. Hence the corporation needs to evaluate and possibly adjust the branding strategy on a regular basis. Obviously, a brand should stay relevant, differentiated and consistent throughout time, so it is a crucial balance.

The basic parts of the branding strategy are not to be changed often as they are the basic components. The changes are rather small and involve the thousands of daily actions and interpersonal behaviors, which the corporations employ as part of the brand marketing efforts.

But make sure complacency does not take root in the organization and affects the goal setting. The strong brands are the ones which are driven forward by owners whom never get tired of raising their own bars. They become their own change agents - and brand champions for great brands.
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